Privacy Policy

Effective Date: May 27, 2026
Last Updated: May 27, 2026

NX Boats USA (“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, fill out inquiry forms, interact with our advertising, or communicate with our sales team.

Please read it carefully. If you disagree with any of its terms, please discontinue use of our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.
Inquiry Details: Boat preferences, budget range, marina or dock location, intended use, and timeline.
Communications: Records of emails, SMS messages, calls, and notes from interactions with our sales team.
Device and Usage Data: IP address, browser type, operating system, referring URLs, and pages visited on our website.
Lead Source Data: How you found us (e.g., Meta/Instagram ads, BoatWizard, boat shows, referrals, or our website).

2. SMS Communications and Text Messaging Consent

SMS Consent Notice

By providing your phone number through our website, contact forms, boat show sign-up cards, or Meta/Instagram lead generation ads, you expressly agree to receive recurring SMS messages from NX Boats USA at the phone number provided.

These messages may include:

Sales follow-ups and responses to your boat inquiries.
Appointment reminders and sea trial scheduling.
New model announcements and product updates.
Promotional offers and event invitations.
Biweekly brand updates and featured inventory.

Message and data rates may apply. Message frequency varies.

To Unsubscribe: Reply STOP to any SMS message at any time to opt out. You will receive one confirmation message and no further SMS will be sent.

Help: Reply HELP for assistance or contact us at info@nxboatsusa.com or call +1 (954) 884-8816.

No purchase is necessary to opt in or opt out. Opting out will not affect your ability to receive services from NX Boats USA through other means.

We use Telnyx as our SMS delivery provider. Your phone number is never sold or shared with unaffiliated third parties for their own marketing purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your boat inquiries and provide personalized sales assistance.
To send product information, quotes, and follow-up communications you have requested or consented to.
To manage our customer relationship records (CRM) in HubSpot.
To send SMS and email communications in accordance with your consent.
To improve our website, advertising, and sales processes.
To comply with legal obligations and protect our rights.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers: Trusted vendors who assist us in operating our business (e.g., HubSpot for CRM, Telnyx for SMS delivery, Meta for advertising).
NX Boats (Brazil): Our parent brand, NX Boats, may receive inquiry data for product support and inventory coordination purposes.
Legal Requirements: We may disclose your information if required by law, court order, or to protect the rights, property, or safety of NX Boats USA, our customers, or the public.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

Essential cookies required for proper website functionality.
Analytics cookies (e.g., Google Analytics) to understand how visitors use our website.
Advertising cookies (e.g., Meta Pixel) to display relevant ads and measure campaign performance.

You can disable cookies in your browser settings. Please note that disabling cookies may affect some website functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with applicable laws.

SMS consent records are maintained for a minimum of 5 years to comply with TCPA regulations.

7. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, or misuse.

However, no method of electronic transmission or storage is 100% secure.

8. Your Rights and Choices

Depending on your state of residence, you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
To opt out of SMS: Reply STOP to any text message or contact us directly.
To opt out of emails: Click the unsubscribe link in any marketing email.
California Residents (CCPA): You have the right to know, delete, and opt out of the sale of your personal information.

To exercise any of these rights, contact us at info@nxboatsusa.com. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., BoatWizard, Yacht World, Boats.com). We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the “Last Updated” date at the top of this page.

12. Contact Us

NX Boats USA
South Florida (Fort Lauderdale / Miami / Boca Raton area)
Phone: +1 754 268 0125
Email: support@nxboatsusa.com
Website: nxboats.com